The following terms and conditions are written with the intent to make our web site a safe site to use and that the terms and conditions are set down under English law. D2W Embroidery & Print Ltd will not reproduce any unlicensed copyrighted material from any source. The persons supplying any artwork should ensure that it is original or that they have permission to reproduce the work whether it is photographic, artistic or the written word. D2W Embroidery & Print Ltd retains the right to refuse to reproduce any work that they believe to be unlicensed.
General Terms & Conditions
1. All contracted business is with D2W Embroidery & Print Ltd. Web sites trading www.d2wltd.com your statutory rights are not affected by these terms and conditions 2. D2W Embroidery & Print Ltd use PayPal to ensure that any credit card transactions are completed using a fully encrypted safe facility.
3. D2W Embroidery & Print Ltd do not store any credit card details. Any data stored is kept in accordance with the Data protection act 1998 4.The customer must ensure that they are the rightful owner of the credit card and that they undertake to supply the correct information for the transactions to be completed. It is a legal requirement that there must be sufficient funds available to cover the cost of the transaction. 5. Communication by fax or email is legally binding therefore an acceptance of quotation or of finished artwork is the customers’ responsibility.
DELIVERY
Delivery dates are agreed at the quotation and acceptance by the customer Vat is charged were appropriate. Export orders subject to import duty in the customers own country are the responsibility of the customer. Delivery charges are shown at time of quotation and agreed at customers’ acceptance of order. Delivery will be by Royal Mail or carrier subject to size of shipment.
RETURNS
1. In the unlikely event of a complaint due to faulty goods or workmanship, customers should first inform D2W Embroidery & Print Ltd in writing within 2 days of receipt of the goods, once clearance by Dare2Wear Ltd has been given then the goods should be returned. The cost of the return will be borne by the company and the goods replaced should the complaint be found valid. 2. Goods that are not faulty and printed to the customer’s specification cannot be returned, or exchanged, as they were produced to the customer’s requirements.
PRIVACY POLICY
D2W Embroidery & Print Ltd does not disclose any buyer’s information to third parties.
We are committed to protecting your privacy. We will only use the information that we collect from you lawfully (in accordance with the Data protection act 1998). We collect information for two reasons: firstly, to process your order and second: to provide you with the best possible service. D2W Embroidery & Print Ltd or its agents will not email you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future. We do not send unsolicited email.
The type of information we collect about you includes: Your name Address Phone number Email address
Your club, group, school, company etc. D2W Embroidery & Print Ltd will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
In accordance with the Privacy & Electronic Communications Act passed into Law 11th Dec 2003; We do not send random marketing emails to personal addresses (spam) if we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behavior of visitors to our site. This can include the use of a “cookie” which would be stored on your own browser. You can modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser setting. If you have any questions regarding our policy you should contact us at contactus@d2wltd.com